Belgium: The new “Baggage drop-off” system at Brussels Airport allows passengers flying with Brussels Airlines to check in their bags without standing in line.
The ability to check in one’s own luggage is now available to passengers flying on short- and medium-haul flights with Brussels Airlines and the other Lufthansa Group companies (Lufthansa, Swiss, as well as Austrian).
Along with this, passengers may save time by printing their luggage label for their suitcase at one of the 16 new kiosks with their boarding card, and then dropping it off at one of the six baggage belts.
The Covid-19 pandemic’s two years of restrictions and travel bans caused long lines, hundreds of flight delays and cancellations, and several strikes throughout Europe made it difficult for airports to handle the high volume of travellers. As a result, the new system was gradually implemented during the summer vacation period.
Nearly 10 percent of the bags on short- and medium-haul flights operated by the Lufthansa Group were previously checked in during the months of July and August using the luggage drop-off location at check-in row 4.
Up to 400 people may check in their luggage each hour on Brussels Airlines since more than 75 percent of passengers have checked in at home and have their boarding passes with them at all times.
Furthermore, travellers still have the option to check their luggage at the physical check-in booths.