According to Matz, consumers face undue difficulties when trying to obtain a refund or solution for lost parcels, often being forced to submit mediation requests before any progress is made
Festival-goers not only find the system cumbersome but also face additional charges when attempting to recover unused funds. Beenders has expressed particular frustration with the fees imposed on refunds, which he describes as "often excessive"
The event was postponed to 2025 due to adverse weather conditions. Organizers announced the decision earlier this week, citing weeks of persistent rain that rendered the festival grounds unsuitable for this year's planned festivities
